Your security and protection matter

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Photograph of a child painting.

Your payment of $5 for Paints has been completed.

Just Now

Security for every transaction

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Anti-fraud monitoring

To detect unauthorized activity, payments are monitored using anti-fraud technology.

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Customer support

If an unauthorized Facebook Pay transaction appears on your bank account, customer support is always ready to help. Chat live 24 hours a day or reach out via email.

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Data security

Your debit, credit or PayPal information is not shared with buyers, sellers, or merchants, and is stored separately from your account data.

Frequently Asked Questions

Is it secure to make payments with Facebook Pay?

We use advanced technology to keep payment information secure. Facebook Pay is protected with:

  • Anti-fraud technology that monitors purchases on Facebook Pay’s systems to detect unauthorized activity.

  • Advanced data storage and encryption for payment card and bank account details.

  • Notifications that alert you if Facebook Pay detects unusual activity.

  • An option to create a PIN or use the fingerprint or face ID on your device for additional security when sending money or making a payment. Facebook does not receive or store your device’s biometric information. PIN and biometric verification may not be available for all payments.

How does setting up a PIN work?

When making a payment with Facebook Pay, you may see an opportunity to set up a PIN (or use the biometrics on your device) by selecting a 4-digit numeric pass code. You’ll have the option to tap in your PIN prior to payments.

Once your PIN or biometric is set up, you can make its entry a requirement for sending money or making payments by going to and clicking “Facebook Pay” and “Settings.” As part of our commitment to security, we may automatically require PIN verification when initiating certain types of transactions that might appear as unusual activity.