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Your security and protection matter
Security for every transaction
Anti-fraud monitoring
To detect unauthorized activity, payments are monitored using anti-fraud technology.
Customer support
If an unauthorized Meta Pay transaction appears on your bank account, customer support is always ready to help. Chat live 24 hours a day or reach out via email.
Data security
Your debit, credit or PayPal information is not shared with buyers, sellers, or merchants, and is stored separately from your account data.
Frequently Asked Questions
Is it secure to make payments with Meta Pay?
We use advanced technology to keep payment information secure. Meta Pay is protected with:
Anti-fraud technology that monitors purchases on Meta Pay’s systems to detect unauthorized activity.
Payment card numbers are securely stored, encrypted and stored separately from your profile data.
Notifications that alert you if Meta Pay detects unusual activity.
An option to create a PIN or use the fingerprint or face ID on your device for additional security when sending money or making a payment. Meta does not receive or store your device’s biometric information. PIN and biometric verification may not be available for all payments.
How does setting up a PIN work?
When making a payment with Meta Pay, you may be required to set up a PIN (PIN is mandatory in some use cases) by selecting a 4-digit numeric pass code. For some devices, you can also use biometrics for an extra layer of security.
Once your PIN or biometric is set up, you can make its entry a requirement for sending money or making payments by going to facebook.com/settings and clicking “Orders and Payments” and “Settings.” As part of our commitment to security, we may automatically require PIN verification when initiating certain types of transactions that might appear as unusual activity.
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