Frequently Asked Questions
Your payment was securely sent.
Measures like fraud detection, a personalized PIN and the biometrics you use on your device help protect you from unauthorized transactions.Security & Protection
You can start using Facebook Pay on Facebook or Messenger with just a few taps: Go to Facebook or Messenger > “Settings” > “Facebook Pay” and add your preferred payment method—credit card, debit card, or PayPal (options dependent on product)—and complete the payment set up. For added security, you will have the option to create a PIN or use your device biometrics, and you can do so when making a payment where Facebook Pay is available.
If you already have payment methods on file, those payment methods will be available to use with Facebook Pay immediately.
We use advanced technology to keep payment information secure. Facebook Pay is secure and protected with:
Anti-fraud technology monitors purchases on our systems to detect unauthorized activity.
Advanced data storage and encryption for payment card and bank account details.
Notifications when we detect unusual activities on you account.
Get started on either app by initiating a payment, purchase or donation. If you don’t see Facebook Pay, check back shortly.
We are rolling out Facebook Pay to a small set of countries and apps first, with the intention to bring this service to more people over time.