Frequently Asked Questions
Availability varies by country
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Measures like fraud detection, a personalized PIN and the biometrics you use on your device help protect you from unauthorized transactions.Security & Protection
You can start using Facebook Pay on Facebook or Messenger with just a few taps: Go to Facebook or Messenger > “Settings” > “Facebook Pay” and add your preferred payment method—credit card, debit card, or PayPal (options dependent on product)—and complete the payment set up. To start using Facebook Pay on Instagram, go to > “Settings” > “Orders and Payments” and add your preferred payment method. For added security, you will have the option to create a PIN or use your device biometrics, and you can do so when making a payment where Facebook Pay is available.
If you already have payment methods on file, those payment methods will be available to use with Facebook Pay immediately.
We use advanced technology to keep payment information secure. Facebook Pay is secure and protected with:
Anti-fraud technology monitors purchases on our systems to detect unauthorized activity.
Advanced data storage and encryption for payment card and bank account details.
Notifications when we detect unusual activities on your account.
When checking out on Instagram, people in the US will now use Facebook Pay for a secure and seamless payment experience. We are rolling out Facebook Pay on Instagram to a small set of people in the US first, with the intention to bring this service to more people over time. During this transition, some people will still see Instagram Checkout.
If you don't see Facebook Pay, check back shortly.
We are rolling out Facebook Pay to countries around the world, with the intention to bring this service to even more people over time. Check availability in your country.