It’s simple to get started with Meta Pay

Use Meta Pay seamlessly between Facebook and Instagram

After you set up Meta Pay on Facebook, simply use Account Center to connect Meta Pay between Facebook and Instagram.

You won’t have to repeat any setup steps, and your payment methods, delivery address, email and payment history will be available to you on both apps.

Frequently Asked Questions

How does Meta Pay work?

Meta Pay is a seamless and secure way to make payments on Facebook, Messenger, Instagram, and in participating online stores. Enter your payment card or account information just once and then use Meta Pay to make purchases, send money or donate. Add a PIN or use the fingerprint or face ID on your device to secure individual payments. Meta Pay also lets you view your payment history, manage payment information and access 24-hour chat service for customer support.

Is it secure to make payments with Meta Pay?

We use advanced technology to keep payment information secure. Meta Pay is protected with:

  • Anti-fraud technology that monitors purchases on Meta Pay’s systems to detect unauthorized activity.

  • Payment card numbers are securely stored, encrypted and stored separately from your profile data.

  • Notifications that alert you if Meta Pay detects unusual activity.

  • An option to create a PIN or use the fingerprint or face ID on your device for additional security when sending money or making a payment. Facebook does not receive or store your device’s biometric information.

How do I set up a Meta Pay PIN?

When making a payment with Meta Pay, you may be required to set up a PIN (PIN is mandatory in some use cases) by selecting a 4-digit numeric pass code. For some devices, you can also use biometrics for an extra layer of security.

You can also set up a Meta Pay PIN and make it a requirement for sending payments by going to Orders and payments settings. As part of our commitment to security, we may require Meta Pay PIN verification when certain types of transactions appear as unusual activity. On some devices you can use the fingerprint or face ID to secure individual payments.

Do I need to have a Facebook account to use Meta Pay?

Meta Pay can be set up by logging into at least one of our apps - Facebook, Instagram or Messenger. Then, enter your payment card or account information. When Meta Pay is set up on Facebook and Messenger, people can connect Meta Pay across Instagram without having to re-enter their payment information.

Where can I use Meta Pay?

Meta Pay can be used on Facebook, Instagram, Messenger, and in participating online stores.

  • On Facebook, you can use Meta Pay to shop, donate, buy tickets for events, or games.

  • On Instagram, you can use Meta Pay to shop or make donations to charitable or personal fundraisers.

  • On Messenger, you can use Meta Pay to send money to friends and family in the United States.

  • When online stores have Meta Pay enabled, you can shop the products and services you love, and check out faster with your saved credentials.

Meta Pay may not be available in all payment use cases on Facebook, Instagram and Messenger. We are continuing to build out functionality so that more people in more places can use Meta Pay across our apps. Check back here for updates.

How do I set up Meta Pay?

You can start using Meta Pay with just a few taps, while you’re in the checkout process on Facebook or Instagram, or paying friends and family on Messenger. You can also update your Meta Pay details, including adding the payment method of your choice, directly through its settings:

  1. Navigate to the Orders and payments settings

  2. Add your preferred payment method

  3. The next time you make a payment on our apps or third-party websites, simply use Meta Pay

How do I set up Meta Pay to use across apps?

You can connect Meta Pay across apps when you set up Meta Pay on Facebook or Messenger. Add your preferred payment once, then connect Meta Pay across Instagram without having to re-enter your information each time.

  • To connect Meta Pay in the Facebook app: Go to Settings > Orders and payments > Manage payment Info

  • To connect Meta Pay in the Instagram app: Go to Menu > Orders and payments > Manage payment Info

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